The phrase "proactive steps" refers to actions that are taken in advance, with the intention of preventing or minimizing potential problems. These steps involve anticipating possible issues and taking measures beforehand to address them, rather than waiting for a problem to occur and then reacting to it. By being proactive, individuals or organizations can take control of a situation and work towards finding solutions before they become critical. In essence, "proactive steps" are all about being prepared, responsible, and taking initiative in order to achieve positive outcomes.